URGENT RECRUITMENT!!!!!

JOB TITLE : CONTACT CENTRE AGENTS
LOCATION: ABUJA

SALARY: 100,000

JOB OBJECTIVE: We are hiring customer service representatives to manage customer queries and escalate compliant across a number of communication channels. They are expected to maintain a professional, positive manner when talking with customers in-person, over the phone or via email.

Responsibilities:
·      Maintaining a positive empathetic and professional attitude towards customers at all times.
·      Responding promptly to customer inquiries.
·      Escalating queries and concerns.
·      Communicating with customers through various channels.
·      Acknowledging and resolving customer complaints.
·      Knowing the products inside and out so that you can answer questions.
·      Processing orders, forms, applications and requests.
·      Keeping records of customer interactions, transactions, comment and complaints.
·      Providing Feedback on the efficiency of the customer service process.
·      Ensure customer satisfaction and provide professional customer support.
·      Strive to meet and go above personal and team targets and goals.
·      Able to generate sales leads from calls.
·      Identify and act as a company ambassador at all times.

Requirements:
·       First degree in any relevant Field.
·       1 – 2 Years’ experience in similar role.
·      Good communication skills and fluent spoken English.
·      Must be able to speak any other Nigerian language fluently.
·      Analytical and problem-solving skills.
·      Computer literacy.
·      Must be able to stay calm when customers are upset.
·       Ability to answer a high volume of calls and emails daily.

• Qualified candidates
  

  s

  

  URGENT RECRUITMENT!!!!!
  JOB TITLE : CONTACT CENTRE AGENTS
  LOCATION: ABUJA
  SALARY: 100,000
  JOB OBJECTIVE: We are hiring customer service representatives to manage customer queries and escalate compliant across a number of communication channels. They are expected to maintain a professional, positive manner when talking with customers in-person, over the phone or via email.
   Responsibilities:
  ·      Maintaining a positive empathetic and professional attitude towards customers at all times.
  ·      Responding promptly to customer inquiries.
  ·      Escalating queries and concerns.
  ·      Communicating with customers through various channels.
  ·      Acknowledging and resolving customer complaints.
  ·      Knowing the products inside and out so that you can answer questions.
  ·      Processing orders, forms, applications and requests.
  ·      Keeping records of customer interactions, transactions, comment and complaints.
  ·      Providing Feedback on the efficiency of the customer service process.
  ·      Ensure customer satisfaction and provide professional customer support.
  ·      Strive to meet and go above personal and team targets and goals.
  ·      Able to generate sales leads from calls.
  ·      Identify and act as a company ambassador at all times.
   Requirements:
  ·       First degree in any relevant Field.
  ·       1 – 2 Years’ experience in similar role.
  ·      Good communication skills and fluent spoken English.
  ·      Must be able to speak any other Nigerian language fluently.
  ·      Analytical and problem-solving skills.
  ·      Computer literacy.
  ·      Must be able to stay calm when customers are upset.
  ·       Ability to answer a high volume of calls and emails daily.
  Qualified candidates should apply via the link below;
  http://bitly.ws/vKeM