Job Description:
We are seeking an experienced and smart Protocol Desk Officer to join our client’s team. The successful candidate will be responsible for contributing to and continually improving an efficient and cost-effective process designed to assist staff in their travel in compliance with the bank’s policies and government regulations.
Responsibilities:
– Assist in arranging domestic and international staff travels bookings, hotel reservation
– Assist in visa procurement, transfer and protocol arrangements
– Ensure efficient and prompt services are delivered to both external and internal customers
– Able to handle quick and last minute changes and organize things properly
– Keep adequate record on expense on visa application and tickets
– Accurate processing of invoices and prompt payment to service providers
– Carry out all other duties assigned
Requirements:
– Bachelor’s degree in a relevant field (e.g. Hospitality, Business Administration)
– 1-2 years of experience in protocol, travel management, or a related field
– Any gender, preferably younger than 35
Expected Skills and Qualities:
– Attention to Detail: Ability to handle itineraries and ensure all travel arrangements are accurate and well-organized.
– Strong Communication Skills: Excellent verbal and written communication abilities.
– Cultural/Protocol Awareness: Understanding and respecting different cultures and airport protocol roles.
– Problem-Solving Skills: Ability to quickly address and resolve unexpected issues.
– Organizational Skills: Strong organizational abilities to manage multiple travel arrangements.
– Interpersonal Skills: Building positive relationships with colleagues, clients, and service providers.
– Professionalism: Representing the organization well through a polished demeanor and respectful conduct.
– Time Management: Effectively prioritizing tasks and managing time to meet deadlines.
– Knowledge of Travel Regulations: Understanding of visa requirements, customs regulations, and health advisories.
– Confidentiality and Discretion: Handling sensitive information with care and confidentiality.
– Enthusiasm and Positivity: A friendly and approachable attitude.
How to Apply:
Interested candidates should apply by sending their CVs to akomolafe@hytng.com
